Delivery &
Installation.
From professional delivery and fitness equipment installation to expert assembly and placement, Premier Fitness Source provides a seamless experience designed to bring premium fitness equipment into your home with ease.
The Delivery Process
From order to your door. Here's what to expect.
Place Your Order
Shop online or in-store. Verify your shipping and contact info at checkout.
Order Processing
We coordinate shipping via the best carrier for your equipment type and location.
Delivery Day
Curbside deliveries happen Mon to Fri during business hours. Your presence and signature are required.
Inspect & Enjoy
Inspect packaging before the truck departs. Note any damage on the freight bill right away.
Important Delivery Information
Large, heavy and/or expensive equipment may ship via freight line or a common carrier and will be dropped curbside. Curbside deliveries take place during business hours, Monday through Friday. Your presence and signature are required at the time of delivery. An I.D. verification may also be required. During curbside delivery, a carrier truck will park on the street, at or very close to your address as space allows. If required, a Lift-Gate service lowers the palletized shipment from the truck to the curbside ground.
- check_circle Verify shipping and contact info before finalizing your order
- check_circle Your presence and signature are required at time of delivery
- check_circle An I.D. verification may be required for high-value items
- check_circle Inspect all packaging and note any damage on the freight bill before the truck departs
- check_circle Re-delivery fees may apply if you are not present during your delivery window
Note: Free Curbside Delivery is available for the contiguous United States. Some product exclusions apply. Products not eligible for Free Curbside Delivery will be stated as such on their product page.
Need to Change Your Address?
If you wish to change the delivery address after the order has shipped, contact us directly as soon as possible and have your order number ready. Some changes may not be possible, and carriers may charge a fee if the item is already in the area of the previous address we have on file.
Damage or Missing Items?
It is your responsibility to inspect the merchandise prior to the truck's departure. Note any damage to packaging or missing items on the freight bill. Ensure that the number of boxes present matches the number on the freight bill. Doing so will aid in the return/replacement process if needed.
Delivery and Service Availability
White glove installation available at all four showroom locations and surrounding areas.
Return Policy
Within 14 days: Full refund of the original purchase price.
15–30 days: Full refund minus a 20% restocking fee, or full store credit.
After 30 days: No returns accepted.
Freight charges for returns must be paid by the sender. If the product has been opened, it is the responsibility of the sender to package all contents to ensure that no damage occurs in return shipping. Refunds will be reduced by the amount needed to cover any damaged or missing items. Products may be returned within 14 days for a full refund of the original purchase price. From 15 to 30 days after receiving an order, products may be returned for either 1) a full refund minus a 20% restocking fee, or 2) full store credit. No returns are accepted after 30 days. No refunds will be given for any payments made for shipping or installation services. All returns must be accompanied by an original store receipt. The payment form for refunds will be the same as was used for the purchase. No refunds will be made in cash. Checks will be issued within 10 business days for refunds on products originally paid for in cash.
Frequently Asked Questions
Common questions about delivery, installation, and returns.
Questions About Delivery?
Our team is here to help you with shipping options, installation scheduling, and any delivery questions.